Last updated: 12 October 2026
We want you to love what you buy from iStyle Fashion. If something is not right, our returns and exchange policy makes it easy to return or exchange your order within 7 days of delivery.
Eligibility
- Return or exchange requests must be raised within 7 days of delivery.
- Products must be unused, unwashed and in their original condition with all tags and packaging intact.
- Items that are worn, washed, altered, damaged by the customer or missing tags cannot be accepted.
- For hygiene reasons, accessories and innerwear (if any) are not eligible for return.
Size exchange
Wrong size? We offer size exchanges subject to availability. If the required size is not available, you can choose another product or receive a refund.
How to request a return or exchange
- Contact us by email, phone or WhatsApp with your order ID, the product and the reason for return.
- Share clear photos if the product is damaged, defective or different from what you ordered.
- Our team will confirm the pickup or explain how to ship the product back.
Refunds
After we receive and inspect the returned product, refunds are processed to your original payment method within 5–7 business days. Original shipping charges, if any, are not refundable except for damaged, defective or wrong items.
Damaged, defective or wrong items
If you receive a damaged, defective or incorrect product, contact us within 48 hours of delivery with photos and an unboxing video if possible. We will arrange a free replacement or full refund.
Order cancellation
You can cancel an order before it is shipped by contacting us. Once shipped, the order can be returned as per this policy after delivery.
Contact
iStyle Fashion, Opposite Co-Operative Bank, Kadakkal, Kollam, Kerala 691536, India
Email: support@istylefashion.in | Phone: +91 9565 42310
Monday – Saturday, 9:00 AM – 9:00 PM